Gilmore Entertainment is known throughout the industry as a leader in our sales and service to groups. General group policies include:

Group Size: To receive a group rate your group must include 22 or more clients

Group Rates: Are based upon the group and are segmented according to the type of group attending. Call a group consultant for your special group rate.

Complimentary Tickets: 2 complimentary tickets are offered for groups of 24 or more. For motorcoach/bus groups, two tickets will be given per coach. One of the tickets is for the driver of the coach and one is for the escort.

Seating for groups: Is available at a group rate for Gold and Silver seating. Check the seating chart for seat location. There are no group rates or complimentary tickets for platinum seating.

Deposit: A refundable $100.00 deposit is due 30 days prior to the show date for performances January through October. A $100.00 deposit is due April 1st of the show year or 30 days after booking (if booked after April 1st) for the Christmas Special. Check with a group sales consultant on refunding and transferring deposits. Tickets cannot be held without a deposit.

Cancellations: are to be in writing or by email no later than 14 days in advance of the show.

Final Counts: For show dates in January through October and Weekday Christmas performances are due 72 hours in advance. If booking a restaurant package there are no changes after 72 hours.

Payment: For show dates in January through October and Weekday Christmas performances are due upon arrival. For weekend Christmas dates payment is due thirty days (30) in advance. Payment is accepted by Check/Cash/ and Credit Card. Individual payments cannot be accepted. One payment for all tickets is required.

Arrival: So that your group can enjoy all the theater has to offer we request that groups arrive and are seated thirty minutes prior to curtain. If your group has special needs call for a special arrival schedule.

• Pre show begins 20 minutes prior to curtain
• Auditorium doors open one hour prior to curtain